How We Work
A complete system for IT program recovery and project management.
Not just a service.
Most IT consulting firms offer a health check. Or a recovery engagement. But rarely both — and almost never as a connected, structured system with an on-demand delivery capability behind it.
The Tech on Track SWITCH Framework™ covers every stage of program risk — from assessing readiness before a project starts, to detecting warning signs in flight, to recovering programs that have gone off track. And for organisations that need experienced project management without the cost of a permanent hire, Project Manager as a Service (PMaaS) provides senior on-shore project managers on demand.
Every Tech on Track engagement is delivered within this system. That means you are never left with a diagnosis and no path forward — and never without the delivery resource to act on it.
Are you in the planning phase for a key project?
SWITCH Foundation Assessment™
Before committing significant budget and resources to a major technology Program, organisations need independent assurance that the foundations are right. The SWITCH Foundation Assessment™ provides a structured pre-launch assessment across seven critical dimensions: governance and decision-making, delivery planning, vendor alignment, risk management, stakeholder alignment, scope clarity, and budget and financial control.
The output is a clear, independent verdict on whether the Program is set up to succeed — and practical recommendations to strengthen any gaps before delivery begins.
- Typical engagement: 2–3 weeks
- Typical investment: $8K – $25K
- Output: Independent readiness report plus executive briefing
Is your project running but showing warning signs? SWITCH Exposure Assessment™
Project running, warning signs appearing
Even well-planned Programs can begin to drift once delivery is underway. Schedule pressure, governance gaps, vendor underperformance, and stakeholder misalignment can emerge gradually — often invisible in standard project reporting until the situation becomes serious.
The SWITCH Exposure Check™ is an independent structured assessment of a Program in flight. It surfaces what is actually happening beneath the reported status, identifies the real failure indicators, and gives leadership the honest picture they need to act before the situation deteriorates further.
– Typical engagement: 2–5 weeks
– Typical investment: $10K – $30K
– Output: Independent exposure report plus executive briefing
Is your project behind schedule and losing stakeholder confidence?
SWITCH Methodology™
When a Program requires active recovery, the Tech on Track SWITCH Methodology™ provides the structured response. Developed by Nadia Leung from over 25 years of delivery experience across Mastercard, Telstra, Optus, and NBN, it is a proven six-phase framework that takes a Program from distress to sustainable delivery.
S — Stabilise the Program
W — Work through root causes
I — Intervene with corrective actions
T — Track recovery metrics
C — Communicate relentlessly
H — Hand over sustainable controls
Typical engagement: 3–9 months
Output: Full Program recovery with embedded sustainable controls.
Do you need an experienced project manager?
Project Manager as a Service (PMaaS)
Not every engagement begins with a program in distress. Some organisations simply need an experienced project manager for a specific initiative — without recruiter fees, a lengthy hiring process, or a full-time salary commitment.
Tech on Track's Project Manager as a Service (PMaaS) provides senior on-shore project managers on demand. No permanent hire. No recruiter fees. Pay only for what you use. Deployable within two weeks.
PMaaS is suited to organisations managing urgent projects, variable project pipelines, restructures, or maintaining delivery momentum after a SWITCH Methodology™ recovery engagement.
- Typical deployment: Within two weeks
- Model: Pay only for what you use
- no permanent hire, no recruiter fees
- Delivery: On-shore, Melbourne-based, available nationally
Concerned your project may be drifting off track?
A short conversation can help determine whether your project would benefit from an independent review or take our free Program Risk Assessment(it only takes 3mins)